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Petit Futé

FAQ - Fréquently Asked Questions about Myanmar and journey in Myanmar

Our website contains a lot of information, a bit everywhere, so we have regroup some most frequently asked questions here. Could be more simple than surfing all our website.

Credit card - Can I pay Ananda Travel by credit card. ?

Since Septembre 2009 we have resume our service and we accept now credit card (VISA and Master Card Euro card only, we do not accept).
The payment is made via our website and a secure link to our bank in Singapore.
In Octobre 2009, Ananda Travel has been certified by Comodo and our internet connection is now encrypted and secured by Comodo (256 bits encryption).
We are very happy to offer this convience and very secure way of payment to our customers.

Can I use travellers cheque in Myanmar :


Can I withdraw cash from ATM


Since November 2012, it is easier and easier to withdraw local currency with a Visa card in ATM.
ATM machines are easy to find in most touristics areas, hotels, big cities in Myanmar (update 03-2018), but it is still difficult to find in remote and "off track" places.

We do not know what could be your bank charge to withdraw cash in Myanmar, you should consider first exchange money at a local exchange office. It is probably cheaper.

Visa - how to get it (update March 2018):

The best and easiest solution is too get your visa only to the government website :
(they accept 100 nationaly for applying the visa).

If you cannot get it on line, you still obtain your visa :

- At a Myanmar embassy : List here
- At the Myannmar embassy of Bangkok : Here (you can get from same day to 3 days, depending on prices).
- On arrival : this is a special procedure that you have to arrange BEFORE arriving Myanmar.

Visa on arrival ?

Yes, it is possible BUT we strongly recommend to get your visa on Line. This is the safest solution.

Business visa on arrival : Here
Tourist visa on arrival pre-approved (three weeks delay min) : Here

Do you need to change 200 or 300 USD at the airport.
No, it was stopped in August 2003, even if it could be still written in old Embassy forms.

Do you need a letter (certificate) to get your visa in a Myanmar Embassy.

No, except in Geneva and in Belgium where the Embassy still asks a letter from the Travel Agent (we do it for you, no problem..)

Custom in Yangon.

You can carry computer, laptop, camera, mobile phone etc..... No problem.
The only problem is drone.

Bringing a drone in Myanmar
The Custom will very probably keep your drone until you leave Myanmar.
If by any chance, you manage to carry a drone in Myanmar, be very careful when you use it, consequences could be severe.

- Do not fly a drone in Yangon and especially above Shwedagon.
- Do not fly a drone above the most famous pagodas (around could be ok).
- Do not fly a drone in Nay Pyi Daw (very very bad idea), or near military sites or official buildings..

Can we buy our international flight (Inbound) at Ananda Travel Yangon ?

No, we are based in Yangon, it is much more cheaper for you to buy a ticket in your country.

How I ask a program and a quote to Ananda ?.
The best is to browse our website, get some ideas, look what you like and fill the form : Here (it is a form to help you to give us details about what you want to do). You will have a text area where you can give us additional information.

What are the dates of Ananda Travel tours?
We do not do Tours!!!
We do only tailor made journey in Myanmar, at the date you want, for what you like to do!

Do I need a travel Insurance ?
Yes, Yves and Yes..
If you have to cancel your trip at the last minute for any reason, we will probably not be able to refund your downpayment. Hotels have a very strict cancellation policy if you cancel 30 days or 10 days or a the last minute. A travel insurance will refund your downpayment and probably also any additional cancellation cost.

Do I need a medical Insurrance while travelling in Myanmar ?
You MUST have one.
If anything serious happen during your trip, accident etc.. that requires medical assistance, you will probably not be able to stay in Myanmar (hospital quality is very low here).
You will need to be evacuate by air to Bangkok or Singapore. It is very very costly and if you have no insurance, nobody will pay but you.
Detailled info : Here

I have confirm my program to Ananda, what's next ?
We will start to book your program.
We will send you by email a USername and a Password to log to your own booking file via our website. You will be able to see the situation of your booking, flight statuts, hotels statuts....etc.
Then, we will send you a proforma invoice for payment of the reservation. We request a payment of 40% by bank transfert.

Can I pay all my program in advance (not only 40%)?
Yes, it is not a problem and you will have less cash to carry.

Can I pay in cash only when I arrive in Yangon ?

If anything happen to you and you do not come (whatever the reason), Ananda travel will have to pay a cancellation fees to the hotels. That is why we request a downpayment to secure the booking.

Is it a problem to have cash for Myanmar custom?
No, it is not a problem for the custom.

Do I need to take drugs for malaria ?
Since novembre 2012, OMS does not recommend anymore a preventive treatment for tourist, staying in the main Yangon mandalay Bagan Inle Area.

But you should take a treatment if you go outside these areas, or during monson.
Furthermore, there is a lot of dengue in Myanmar, so protect yourself againts mosquito bites.

Can I call outside Myanmar during my journey ?

Yes, from almost everywhere (except remote areas and mountains), be careful anyway it is quite expensive.
Mobile phone coverage in Myanmar is progressing very fast, including 3g and 4g.

Probably the best way to call outside Myanmar is to use a local SIM card with 3g or 4g access, and to call with Messenger, Viber, Line, WhatsApp etc...

Can I receive a call in Myanmar from abroad ?

Yes, but it could be difficult, in some place you do not have automatic switchboard, only manual, with Burmese only operator...
Mobile phone roaming is now working in Myanmar (2018) so you should not have a problem to receive a call on your mobile phone.

Can I cross the border with Thailande by car or train.?
No, only in Tachilek, check our web page Here

Can I go the beach during the rainy season ?

Before, it was a clear NO as all hotels were closed.
Today (march 2018), some hotels are operating during raining season at Ngapali or Ngwe Saung. It is raining really a lot (6 meters in 6 month..), even if you get a
special discount price, you may stay under heavy rain all day.

Can I go to Mergui archipelageo from June to Septembre?
No, very very stormy weather....

Can I carry my laptop - mobile phone - camera?

No problem, you can carry mobile phone, laptop, camera film or digital.
Your mobile phone will not work here (no roaming except with Singapore) but since december 2008, you can buy pre-paid card, so if needed you will be able to call from your mobile (with and only with a Myanmar Prepaid card).
Read here for more information : Here

Can I get wifi internet access with my laptop ?
Things are changing very fast here and now you can have a wifi access in many hotels and restaurants in Myanmar. It is still slow (best internet connections are usually with 3g/4g cell phone).

Can I read and send email in Myanmar ?

Yes, previously only GMAIL was operating in Myanmar.
Now (March 2018); you can use any email account.

Can I use my credit card Mya nmar

More and more hotels are accepting Visa credit card along with souvenir shops. Most of the 4 stars hotels (and a lot of 3 stars hotels) accept Visa card.
Still, we recommend that you keep your credit card payment for emergency, it is still safer to use cash.

Local payment :
All locals payments are supposed to be done in Kyats (local currency) and even if you see a price in USD, you may pay in Kyat (just double check their change rate,
it is sometime cheaper to pay with USD).