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Our website contains a lot of information, a bit everywhere, so we have regroup some most frequently asked questions here. Could be more simple than surfing all our website.
Credit card - Can I pay Ananda Travel by credit card. ?
Yes
Since Septembre 2009 we have resume our service and we accept now credit card (VISA and Master Card Euro card only, we do not accept).
The payment is made via our website and a secure link to our bank in Singapore.
In Octobre 2009, Ananda Travel has been certified by Comodo and our internet connection is now encrypted and secured by Comodo (256 bits encryption).
We are very happy to offer this convience and very secure way of payment to our customers.
Visa - how to get it:
- In your home country at the Myanmar Embassy in 3 to 5 days.
- In Bangkok, at the Myanmar Embassy in 1 or 2 days.
- At Yangon's International Airport when you arrive BUT ONLY if you have applied for the visa on arrival procedure three weeks before (more details )
Do you need to change 200 or 300 USD at the airport.
No, it was stopped in August 2003, even if it could be written on old Embassy forms.
Do you need a letter (certificate) to get your visa in a Myanmar Embassy.
No, except in Geneva where the Embassy still asks a letter from the Travel Agent (we do it...)
Custom in Yangon.
You can carry computer, laptop, camera, mobile phone etc..... No problem.
Can we buy our international flight (Inbound) at Ananda Travel Yangon ?
No, we are based in Yangon, it is much more cheaper for you to buy a ticket in your country.
How I ask a program and a quote to Ananda ?.
The best is to browse our website, get some ideas, look what you like and fill the form : (it is a form to help you to give us details about what you want to do). You will have a text area where you can give us additional information.
What are the dates of Ananda Travel tours?
We do not do Tours!!!
We do only tailor made journey in Myanmar, at the date you want, for what you like to do!
Do I need a travel Insurance ?
Yes, Yves and Yes..
If you have to cancel your trip at the last minute for any reason, we will probably not be able to refund your downpayment. Hotels have a very strict cancellation policy if you cancel 30 days or 10 days or a the last minute. A travel insurance will refund your downpayment and probably also any additional cancellation cost.
Do I need a medical Insurrance while travelling in Myanmar ?
You MUST have one.
If anything serious happen during your trip, accident etc.. that requires medical assistance, you will probably not be able to stay in Myanmar (hospital quality is very low here).
You will need to be evacuate by air to Bangkok or Singapore. It is very very costly and if you have no insurance, nobody will pay but you.
Detailled info :
I have confirm my program to Ananda, what's next ?
We will start to book your program.
We will send you by email a USername and a Password to log to your own booking file via our website. You will be able to see the situation of your booking, flight statuts, hotels statuts....etc.
Then, we will send you a proforma invoice for payment of the reservation. We request a payment of 40% by bank transfert.
Can I pay all my program in advance (not only 40%)?
Yes, it is not a problem and you will have less cash to carry.
Can I pay in cash only when I arrive in Yangon ?
If anything happen to you and you do not come (whatever the reason), we may have to pay a cancellation fees to the hotel. That is why we request a downpayment to secure the booking.
Is it a problem to have cash for Myanmar custom?
No, it is not a problem for the custom.
Can I withdraw cash at bank or ATM in Myamar.
No ATM, no bank withdrawal, no traveller check in Myanmar..
More information about credit card :
Do I need to take drugs for malaria ?
The only medicaly responsible answer is : Yes, you have to take preventive drugs.
Can I call outside Myanmar during my journey ?
Yes, from almost everywhere, be careful anyway it is quite expensive.
Can I receive a call in Myanmar from abroad ?
Yes, but it could be difficult, in some place you do not have automatic switchboard, only manual, with Burmese only operator...
We can supply you in advance the complete list of phone number of your hotel stay (with Ananda), we can also give you the mobile phone of our guide if you are travelling with one of our guide.
Can I cross the border with Thailande by car or train.?
No, only in Tachilek, check our web page
Can I go the beach during the rainy season ?
No, all hotels in Ngapali are closed.
Some may be open in August or Septembre at Chaung Tha beach, could be possible in September not to have too many rain...
Can I go to Mergui archipelageo from June to Septembre?
No, very very stormy weather....
Can I carry my laptop - mobile phone - camera?
No problem, you can carry mobile phone, laptop, camera film or digital.
Your mobile phone will not work here (no roaming) but since december 2008, you can buy pre-paid card, so if needed you will be able to call from your mobile (with and only with a Myanmar Prepaid card).
Read here for more information :
Can I use my credit card or traveller's cheque in Myanmar
99% of the time you can not pay by credit card, more detailled information :
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